Shipping Policy
How long does it take to receive my product?
Please note that delivery time = processing time + shipping time. (depending on your location),Due to custom work involved, orders may take up to 3-5 business days to be processed before shipping. Shipping is currently available only to the US, UK, AU, CA, FR, DE
SHIPPING TIME
| Method | Shipping Time | Price | Free Shipping |
|
Standard Shipping to US,UK,AU,CA,FR,DE |
5-12 Business Days | $9.99 | Over $69.96 |
Can I change the destination country of my order?
After your order has been sent out, you may not change your shipping address.
Can I change or cancel my order?
You can change or cancel your order within 12 hours of placing it.
Please send us your cancellation or change request within 12 hours of ordering. Once Has been shipped, your order cannot be changed or canceled; please check carefully before placing an order.
How will I know my order has shipped?
You will receive a shipping confirmation email once your order is ready to ship. Please note that orders may take up to 3--5 business days to process before they are shipped due to the customized work involved. Once you have received this email please allow 24-48 hours for your tracking number to update. Please enter your tracking number to track your order, click here https://www.customnoble.com/pages/track-order
Please keep in mind delivery dates may change due to inclement weather conditions or holidays.
Do you ship internationally?
We happily fulfill international orders! Our production time will be the same and shipping costs vary depending on where the order is going.
Do I need to pay customs fees?
Duties and taxes are not paid for goods shipped directly from our factory.
Please note:
If your personalized product was remade, your order might be delayed. Only those items that passed the quality inspection process can be sent out, with our standards and aim to supply you with a perfect gift.
At this time, we do not ship to APO/FPO addresses or college dorms. Shipments to Alaska, Hawaii, or Puerto Rico may exceed normal delivery times.
If you have any questions, please feel free to contact us via email:Email:support@customnoble.com
